WELCOME TO THE HUMBER RIVER FAMILY HEALTH TEAM
Our goal for this site is to better inform our patients and the community about the programs and services we deliver.
Our program and services are delivered in a collaborative care model that includes a group of 34 physicians and health care professionals (i.e. Nurse Practitioners, Registered Nurses, Dietitians, Social Workers, Chiropodist and Pharmacists) that provides care and support to patients.
Our Guiding Principles/Values is to provide care that is:
- Patient Centred
- Respectful and Inclusive
- Of the highest Quality
Under current Ontario Government legislation, for you to become a patient of HRFHT, you will need to roster (enroll) with one of the physicians associated with HRFHT. Some physicians are taking new patients, so please call 416-740-2810 for further information.
- You will need to present your valid health card at your first visit and we will ask you to complete a roster (enrollment) form at that time.
- Should you need to cancel your appointment (with the exception of an emergency), we require you to notify us 24 hours in advance.
Please support us by honoring your appointment times.
Appointments with our health team nurses, are in high demand. As such we have a cancellation and no show policy that is in effect.
If you do not call 24 hours prior to your appointment, or do not show, it will be counted in your file as a no show. Once you have 2 consecutive or 3 total no shows on record you will not be allowed to rebook/reschedule to see our team. Your doctor will be notified and a new referral to the program and/or service will be required.
To help us run our clinic smoothly, please do your best to be on time for your appointment. If you are late, there is a possibility that you may not be seen.
We strive to provide timely access to care, to better serve the needs of our patients.